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Saturday, September 4, 2010

Usability Issue on American Airlines Reward Travel

I wonder how many times some has mistakenly clicked "Start Over" instead of go":

american-airlines.jpg

The solution would be to change the "Start Over" button to a text link and enlarge and relabel the "Go" button. After all the "Start Over" is a secondary to "Go". Here's my solution:

american-airlines-fixed.jpg

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